Jan Hajek2024-03-31RTI did exceptional work. The crew was respectful, courteous and organized. They arrived on time everyday and kept us well informed of what they were doing. We would recommend them to anyone. Superb workmanship.T R2024-03-26From the fast digitized bid with graphics, till the end of the job, I will say that this is one of the most professional, hard-working, craftsman deck builders in the area. The bid came in comparable to other bids that I had received, but RTI offered more than the others that I’d called. They arrived as scheduled each day on time and made parking accommodations as needed so that we could get our vehicles in and out of our driveway. The crew were friendly and hard working during the challenging weather, and built a beautiful deck on a challenging slope. The crew were as careful as they could be around our plants and materials in our yard in addition to cleaning up as they went. The deck looks beautiful, and for any issues that that I’d questioned, they were quick to respond and resolved any challenges in the build process that we faced. This with our first composite deck, and I had no idea what to expect, but RTI did a wonderful job communicating along the way in addition to doing exceedingly quality work! They also moved our furniture off and back onto the deck. Every single employee that came on site to work our job was professional, kind, and hard-working. If you want a high quality deck builder, I would highly recommend RTI!Brian Moriarty2024-03-14We chose RTI Services to replace the front deck and stairs with composite and aluminum railings and resurfaced the rear in cedar. The RTI crew went above and beyond to get the job done which exceeded or expectations. I highly recommend RTI Services!Dan Legg2024-02-17We hired RTI to build a 900 square foot deck for us. TJ was friendly, informative, and professional during our consultations and made sure we had the right design and materials for our project. Drawings were very thorough and estimates were provided and iterated on quickly. Once we scheduled the project, the RTI crew worked through very challenging conditions (including a January freeze and an atmospheric river) to prepare the muddy site correctly. They were polite, on time, and made sure to ask questions on any details that came up during the build. We had one unexpected issue with some extra landscaping work that was not included in the estimate and TJ made sure to call and confirm that I'd like the crew to complete the work and discussed the extra fee structure before they started work on it. Their pride in their work shows in the quality of the finished product. They made sure to complete any repairs needed to the house before packing up and kept the site clean throughout the project. I can't say enough good things about this company - highly recommend!Rebecca Samy2024-01-12We worked with RTI this winter (2023) to create a beautiful and functional composite deck in our backyard that included a dry space system to create a dry space under the deck. TJ and the whole RTI crew was great to work with. TJ met us on site to evaluate the space, provided ideas and a came with a lot of digital pictures of their previous work as examples. He took quality time to discuss the project and construction methods prior to contract signing. RTI's follow through from plans, 3-D renderings, material lists, coordination and construction was top notch. The work crew was great to work with too. I say this as a woman they treated me equally, didn't talk down to me or ignore my questions and provided clear, none dumbed down answers. This means a lot in my book! They staged the site well, leaving us space to park in the driveway, kept the work site clean, and did a great job at clean up post construction. They utilized text messaging for quick and easy communication when we weren't on site, or when we were in online meetings, and were great about us asking questions and taking photos during construction. RTI followed through on all elements of the job and helped us create a year round useable space in our backyard. I was impressed with the rate of work as the deck was completed in about three weeks. I'd recommend RTI to anyone looking for a composite deck and quality workmanship. Bonus points that the crew was friendly to my dog. The snowy pictures don't do the deck justice.Tom Brown2023-12-19Great communication from start to finish. Had them replace a set of deck stairs and they look great, are sturdy and the crew did a great job of cleaning everything up. Highly recommend.Charlie Holloway2023-12-17We had RTI add an extension to our patio / deck. They did an outstanding job from start to finish. TJ sent a 3D rendering of the project which made it easy to follow / understand the construction process. The crew was on time, well mannered & very professional. I would definitely hire this company for any future construction projects.Ross Nichols2023-10-25Everything was great from start to finish - I was able to see a 3d rendering of the proposal that confirmed we were in agreement on the design, the owner (TJ) was very professional and answered all my questions thoroughly, and the crew (headed by Elias) did fantastic work each day, rain or shine. They were also able to reuse the framing of my old deck, but they made sure to bring it up to code for maximum safety. Now I have a beautiful deck whose quality is superb, thank you RTI!Jeremy Romanowski2023-10-04We enlisted RTIs help to both save and finish building our elevated deck. A bit of history, we began the deck with a different contractor, but it immediately became clear they weren't qualified to do the work (not up to code, amateur craftsmanship, unprofessional). After researching for quite some time we decided on RTI. TJ came to our home, saw the improperly built deck frame, and came up with a plan to rescue it, including bringing in special equipment to shore up the frame, cut perfect squares in our concrete pad to remove the old footings and pour correct footings. (They even matched the texture and score lines in the patio cement pad.) TJ answered every question I had obviously with wisdom and experience. He was in no rush, he was going to be there as long as I still had questions (and I had many!). He even got into permit measurements and construction methods, forwarded the city's official build codes to me, and created a 3D model of exactly what we could expect if we enlisted their services. And so we did! In terms of the construction experience, RTI is a class act, both in terms of craftsmanship and professionalism. I'm an extremely detail oriented individual, a 3D designer by trade, and their work exceeded my expectations. Each cut, every screw, bracket, post and beam, was absolute perfection. The crew themselves were exceedingly professional and hard working. On time, courteous, in good spirits, hard workers. If you're looking for a deck builder, RTI is unequivocally your best option. Thank you TJ and everyone at RTI who made it possible!Tom Rider2023-10-02Professional team that'll communicate with you from start to finish. Plus the porch now looks so much better!Load moreGoogle rating score: 5.0 of 5, based on 58 reviews